Privacy Policy
Last updated: December 2025
1. Introduction
TorqueGrid ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our affiliate marketing platform and related services.
2. Information We Collect
Personal Information
When you create an account, we collect:
- Name and email address
- Social media handles and follower counts
- Payment information for commission payouts
- Tax information as required by law
Usage Information
We automatically collect:
- Click and conversion data from your affiliate links
- Device information and browser type
- IP addresses and geographic location
- Pages visited and features used
3. How We Use Your Information
We use collected information to:
- Process and track affiliate commissions
- Provide analytics and performance insights
- Process payments and comply with tax requirements
- Communicate about your account and our services
- Improve our platform and develop new features
- Detect and prevent fraud or abuse
4. Information Sharing
We do not sell your personal information. We may share information with:
- Partner Merchants: Aggregated performance data to track sales and commissions
- Payment Processors: Information necessary to process your payouts
- Service Providers: Third parties who help us operate our platform
- Legal Requirements: When required by law or to protect our rights
5. Cookies and Tracking
We use cookies and similar technologies to track affiliate link clicks, maintain your session, and analyze platform usage. Our affiliate tracking cookies are essential for accurately attributing sales to creators. You can control cookie preferences through your browser settings, but disabling cookies may affect platform functionality.
6. Data Security
We implement industry-standard security measures including encryption, secure data transmission, and regular security audits. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
You have the right to:
- Access and download your personal data
- Correct inaccurate information
- Request deletion of your account and data
- Opt out of marketing communications
- Object to certain data processing
To exercise these rights, contact us at privacy@torquegrid.co.
8. Data Retention
We retain your information for as long as your account is active or as needed to provide services. After account deletion, we may retain certain information as required by law or for legitimate business purposes such as tax compliance and fraud prevention.
9. Children's Privacy
TorqueGrid is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we learn we have collected information from a child under 18, we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by email or through a notice on our platform. Your continued use of TorqueGrid after changes become effective constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: privacy@torquegrid.co